Terms & Conditions and
Privacy Policy
Effective Date: [2025.10.09]
-Welcome to Butterverse! We care about your experience and your privacy. This page explains how we manage your information, process orders, and what you can expect when shopping with us on [www.butterverselk.com].
-By visiting or purchasing from our website, you agree to the terms below.
1. General Use
-Butterverse (“we,” “our,” “us”) operates this website to offer body care and self-care products made with love and creativity.
-By accessing or using our site, you agree to follow these Terms & Conditions and our Privacy Policy.
-You must be 18 years or older, or have permission from a parent or guardian, to make purchases.
2. Information We Collect
-When you browse or buy from Butterverse, we may collect:
Your name, email, phone number, and delivery/billing address.
Order details and payment method (securely processed by trusted providers such as Stripe).
Account information, if you create one (login and purchase history).
Technical details such as your IP address, browser type, and cookies (see below).
Any messages or inquiries you send to us.
3. How We Use Your Information
-We use your information to:
Process and deliver your orders.
Communicate with you about purchases or inquiries.
Improve our website and customer experience.
Send promotional messages (only if you’ve opted in).
Fulfill legal or regulatory obligations.
-Your personal data is only shared with trusted third-party partners — such as payment gateways and delivery services — for order fulfillment and business operations.
-We never sell or rent your personal information.
4. Payment & Security
-All transactions are securely handled by third-party payment processors (e.g., Stripe).
-Butterverse does not store your complete payment card details.
-We implement reasonable safeguards to protect your data, but please note no online system is 100% secure.
5. Orders, Shipping & Delivery
Please ensure all order information is accurate before checkout.
Orders are processed and shipped according to the timeframes listed on our website.
Delivery times may vary depending on your location or courier service.
We currently deliver within Sri Lanka only.
-We reserve the right to refuse or cancel an order due to suspected fraud, incorrect information, or product unavailability.
6. Returns & Refunds
-Due to the personal nature of our skincare and cosmetic products, returns are not accepted for opened or used items.
-If your order arrives damaged, defective, or incorrect, please contact us at butterverse.care@gmail.com within 7 days of delivery.
-Refunds or replacements will be processed once the issue is verified.
7. Product Information & Availability
-We strive to describe and display our products as accurately as possible, but slight variations in color, texture, or fragrance may occur.
-Product availability and pricing may change without prior notice.
8. Cookies & Website Analytics
-Our website uses cookies to:
Enable essential features (cart, login, checkout).
Analyze website performance and improve user experience.
-You can disable cookies in your browser settings, though some features may not work properly.
9. Intellectual Property
-All content on this website — including text, images, logos, and product designs — belongs to Butterverse and is protected by copyright.
-You may not copy, reuse, or distribute any content without written permission.
10. Customer Rights
-You have the right to:
Access or update your personal information.
Request deletion of your data (unless legally required to keep it).
Opt out of marketing messages at any time.
-To exercise your rights, please email us at butterverse.care@gmail.com.
11. Limitation of Liability
-Butterverse is not responsible for any indirect, incidental, or consequential damages from using our website or products.
-Our total liability will not exceed the amount you paid for the item in question.
12. Governing Law
-These Terms & Conditions and Privacy Policy are governed by the laws of Sri Lanka.
-Any disputes will be handled by the courts in Colombo, Sri Lanka.
13. Updates
-We may revise this combined policy from time to time. Any updates will appear on this page with a new effective date.
14. Contact Us
-Butterverse
Colombo, Sri Lanka
